We are Big Picture Training

Building capability in the
social housing, community housing, not-for-profit and associated commercial sectors

Big Picture Training helps community housing and not-for-profit organisations build workforce capability and improve service outcomes.

We deliver service reviews, in-house and public training, self-directed eLearning and practical improvement programmes that strengthen skills, improve performance and embed positive behaviours.

From customer-facing services and tenancy management to organisational capability and service transformation, we bring together deep housing expertise, behavioural insights and best practice from Australia and around the world to turn good intentions into measurable results.

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“The work we’re doing with Big Picture is fantastic! It’s changing the way we deliver our communications and design our services.”

Rebecca Pinkstone

Some of the companies we work with:

Australian Client logos (6)

Big Picture Training acknowledges the Traditional Custodians of the lands we work and learn on. We honour their deep and ongoing connection to land, waters, skies and community. We pay our respects to Elders past and present and recognise the wisdom that surrounds us. Guiding us across past, present and future.