Privacy & Confidentiality in Community Housing

Review your current practice against best practice and legislation to ensure client privacy is maintained.

Duration

4-Hours

Location

In-House and Online

How to attend this workshop

In-House Workshop

If you have eight or more people interested in attending this workshop, our in-house training is tailored to your learning needs and offers great value for money.

In-house workshops can be delivered online or face to face!

Online Public Workshop

Join the waiting list and we’ll let you know as soon as the next workshop opens.

Self-Paced e-Learning

Complete courses online in your own time by enrolling in the self-paced e-Learning from our course catalogue.

Privacy & Confidentiality Linkedin Image

Community housing providers are responsible for collecting, storing and managing sensitive and confidential information for and about their clients and stakeholders.

Tha practical, sector-specific workshop designed to give your teams clarity around privacy, consent and confidentiality in social housing.

Through real scenarios, best-practice guidance and a clear understanding of legislative requirements, your staff will confidently identify what “good” looks like and where improvements are needed.is workshop explores the requirements, best practices and scenarios related to privacy, consent and confidentiality within a social housing context.

Course Outline

This workshop would be suitable for:

  • Anyone who is new to the social housing industry
  • Anyone who is responsible for managing client information

The objectives of this workshop are for delegates to understand:

  • The importance of client privacy and the relevant legislation
  • Information sharing – who can/can’t you share information with
  • Consents – collection, storage of consents, different types
  • Access to information – how to manage requests for sensitive information
  • Ensuring confidentiality – how do you ensure that sensitive information is managed securely

The workshop takes a blended learning approach using breakout rooms, polls, scenarios and quizzes to embed the learning.

  • A 4-hour on-line workshop with a 15 minute comfort break
  • Join the workshop from any device, laptop, desktop, tablet or mobile phone
  • Upon completion, gain access to online self-study materials to reinforce learning

Join the Workshop Waitlist